FAQ
baji afflicted FAQ — All your questions about VIP, bonuses and support answered
Whatever questions come to mind while using baji afflicted — VIP cashback, welcome bonus, depositing via bKash or Nagad, responsible gaming or contacting the support team — you will find detailed answers to everything here in one place. Jump straight to your question using the sections below.
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VIP and Cashback
baji afflicted's VIP program gives players weekly cashback and special benefits. Find out more from the questions below.
baji afflicted has three VIP levels — Bronze, Silver and Gold. Bronze members receive up to 0.4% cashback on weekly net losses. The rate is 0.8% at Silver level and up to 1.2% at Gold level. Every level also comes with dedicated account manager attention and faster processing.
Cashback is calculated by subtracting total winnings from total losses for the week — the result is the net loss. For example, if a Silver member's net loss for the week is ৳20,000, they receive ৳20,000 × 0.8% = ৳160 cashback — the maximum cashback for that level. Cashback is normally credited to the account after the week ends.
At baji afflicted, regular betting activity and long-term engagement play an important role in VIP level progression. Rather than a fixed turnover target, your level is determined by your playing pattern, consistency and overall account activity. Contact the support team for specific information about level changes.
Gold members enjoy up to 1.2% weekly cashback along with a dedicated account manager, priority withdrawal processing and special occasion offers. baji afflicted provides these services to its top players to ensure a genuinely premium experience.
At baji afflicted, VIP levels can change after a set review period. If an account is inactive for a long time or activity drops significantly, a level change is possible. Staying regularly active makes it easier to keep your current level. It is recommended to read the terms and conditions for full details.
Welcome Bonus
Read through the questions below before claiming the baji afflicted welcome bonus — all the information on bonus claiming, wagering and validity is here.
After opening a new account, baji afflicted gives a 100% bonus on the first deposit, up to ৳15,000. For example, depositing ৳1,000 adds another ৳1,000 as a bonus, bringing the total balance to ৳2,000. To activate the bonus you normally need to opt in from the bonus section after registering.
A wagering requirement is a condition to bet the bonus amount a set number of times. At baji afflicted the requirement is 15 times the bonus. Say you deposit ৳1,000 and receive ৳1,000 as a bonus — to withdraw the bonus you must place bets totalling ৳1,000 × 15 = ৳15,000. Or if you deposit ৳30,200 and receive ৳15,000 as a bonus, the wagering requirement becomes ৳2,25,000.
Yes, the option to cancel a bonus at baji afflicted is generally available in the account settings or bonus section. Keep in mind that cancelling a bonus also cancels any bonus winnings attached to it. It is a good idea to speak with the support team before cancelling, as the terms can vary case by case.
The baji afflicted welcome bonus has a set validity period within which the wagering requirement must be met. The exact duration is stated in the bonus offer's terms and conditions. If wagering is not completed within the allotted days after the bonus is credited, it will be removed. It is therefore important to keep playing regularly after claiming the bonus.
At baji afflicted, the games eligible for bonus use are generally limited to slots, casino games and certain sports bets. Bonus bets may not count towards wagering on some games. For more details, check the baji afflicted Casino page or ask via live chat.
Deposits
Find answers below to any questions about depositing money via bKash, Nagad or bank transfer.
The minimum deposit across all payment methods at baji afflicted is ৳300. Whether you deposit via bKash, Nagad, Rocket, Upay or bank transfer, ৳300 is all you need to get started. This is a good entry point for players on a smaller budget.
After logging in to baji afflicted, go to the deposit section and select bKash. Enter the amount and submit — a bKash number and payment reference will appear. Send money to that number from your bKash account using "Send Money" and make sure to enter the reference number correctly. Once the payment is confirmed, funds are usually added to your account within a few minutes.
baji afflicted does not charge any fee on deposits. Nagad's own service charges may apply depending on Nagad's policies, which are entirely at the discretion of the mobile banking provider. It is a good idea to check with the Nagad app or helpline about charges before depositing.
Wait a short while after depositing, as minor delays can occasionally occur due to bank or mobile banking systems. If more than 15–20 minutes pass, contact baji afflicted via live chat and provide the transaction ID, amount and time. The support team will look into it promptly.
Yes, baji afflicted accepts deposits via bank transfer. Transfers can be made from Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major Bangladeshi banks. Select "Bank Transfer" in the deposit section to get the required account details. Keep the transfer reference slip after completing the transfer.
Responsible Gaming
Betting is for entertainment — to make sure it does not become a problem, baji afflicted has a number of safeguards in place. Learn more in the responsible gaming policy.
Some warning signs: repeatedly gambling to chase losses; being unable to control betting; prioritising gambling over family or work; borrowing money to fund bets; turning to gambling to relieve stress. If you notice these signs, seeking help is important. baji afflicted's support team and specialist organisations can assist.
Yes, baji afflicted offers deposit limit settings as part of responsible gaming. In account settings you can set a daily, weekly or monthly deposit limit. This helps keep unintended overspending in check. Lowering a limit takes effect immediately, but increasing one may involve a safety delay.
A cooling-off period means temporarily suspending your account (for example, 24 hours, 7 days or 30 days). Self-exclusion is longer-term — closing the account for a set period or permanently. Both options can be activated at baji afflicted via live chat. Once active, the account cannot be reopened before the period ends.
All casino and betting activity at baji afflicted is for people aged 21 and above only. Age is verified at registration, and if there is any doubt, identity documents (national ID card or passport) may be requested. Accounts belonging to anyone under 21 are cancelled.
You can reach baji afflicted's 24/7 live chat support directly — the team will help you use responsible gaming tools. You can also talk to a family member or a trusted friend. For mental health support in Bangladesh, you can contact Kaan Pete Roi (01779-554391) or the National Mental Health Helpline.
Contact and Support
baji afflicted's support team is available around the clock for any issue. Find out below when, how and with what information to get in touch.
baji afflicted offers two support channels: 24/7 live chat and email. Live chat can be started from the icon in the bottom right corner of any page on the site. Email support is better suited for more complex issues where sending screenshots or documents is helpful. Both channels are available in Bangla and English.
Yes, baji afflicted's support team provides full service in Bangla. With Bangladeshi players in mind, they aim to explain things clearly in everyday Bangla. Support is also available in English. Language will never be a barrier.
Having certain information at hand beforehand leads to faster resolution, depending on the issue: your account username or registered mobile number; for deposits or withdrawals, the transaction ID and amount; the date and time the problem occurred; relevant screenshots. Providing these helps the support team identify the problem much more quickly.
Absolutely. baji afflicted's live chat is active seven days a week, twenty-four hours a day. Any time, any day — whether a problem comes up in the middle of a cricket match or a withdrawal is stuck late at night, the support team is always ready.
Still have questions? Contact the support team directly
If you did not find your answer above or want more detail on a specific topic, contact the baji afflicted support team directly. Get an immediate response via live chat or send a detailed message by email. Support is available in both Bangla and English.
Live Chat
24/7 instant support — start from the chat icon at the bottom right of the site
Email Support
Use email for detailed issues or to send documents — [email protected]