baji afflicted Privacy Policy

1 Introduction and Scope

baji afflicted operates an online gaming and sports betting platform for users in Bangladesh. This privacy policy explains what personal information we collect from you when you use our website, mobile app, and related services ("Platform"), how that information is processed, and what rights you have.

This policy applies to all registered members, visitors, and anyone who uses our services or contacts us with the intention of using them. By using the Platform, you consent to the terms of this privacy policy.

Our services are only for individuals aged 21 or older. Age is verified at the time of account registration. To learn more about us, visit our About Us page.

2 Types of Information We Collect

2.1 Identity and Contact Information

When opening an account, you are required to provide the following information:

• Full name, date of birth, and national identity card number (for verification)
• Email address and mobile number
• Current address
• Username and password for login (stored in encrypted form)

2.2 Financial Information

We process your payment method details during deposits and withdrawals. Transactions on our platform can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Full card numbers or bank account details are not stored on our servers — every transaction is processed through a secure payment gateway.

2.3 Usage and Activity Information

Information generated automatically while you use the platform:

• Betting and game history, win and loss records
• Session duration, login and logout times
• Device type, operating system, and browser information
• IP address and approximate geographic location

2.4 Information Received Through Communications

When you contact our support team via live chat or email, those conversations may be recorded — primarily to maintain service quality and for future reference.

3 How We Collect Information

baji afflicted collects information in the following ways:

• Directly from you: During registration forms, identity verification uploads, payment details, and support requests.
• Automatically: Platform usage is monitored using cookies, log files, and web beacon technologies.
• Through third parties: We may receive necessary information from payment processors, identity verification agencies, and fraud prevention services.

Our platform does not support social media login options, so information collection through that channel does not apply.

4 How We Use Your Information

baji afflicted uses your information for the following purposes:

4.1 Account Management and Identity Verification

Information is used to ensure secure login, prevent multiple accounts, and confirm user identity. This is an important part of fraud prevention.

4.2 Transaction Processing

Financial information is needed to accurately process your deposit and withdrawal requests and to maintain transaction history. Our minimum deposit is ৳300 and minimum withdrawal is ৳800.

4.3 Responsible Gaming Monitoring

We monitor your gaming activity to identify problematic behavior and provide timely support. To learn more, read our Responsible Gaming guidelines.

4.4 Customer Support

Information is used to resolve your questions or complaints quickly and effectively, and to maintain continuity across previous conversations.

4.5 Platform Improvement

Aggregated data is used to analyze user experience and improve platform performance and security. This analysis is done without revealing personal identities.

4.6 Relevant Promotions and Communications

We may use your contact information to send you relevant offers or updates based on your preferences and usage. You can opt out of such communications at any time.

5 Sharing Information with Third Parties

baji afflicted does not sell your personal information or transfer it to third parties for commercial purposes. However, necessary information may be shared in the following circumstances:

• Payment service providers: Limited financial information is shared with bKash, Nagad, Rocket, Upay, and banks to complete transactions.
• Identity verification agencies: Trusted third-party services may be used for account verification.
• Technology and security partners: For server hosting, cybersecurity, and fraud prevention.
• Legal obligations: Information may be disclosed to comply with applicable laws in Bangladesh or valid orders from authorities.
• Business restructuring: In the event of a merger or acquisition, the new entity will receive information subject to the terms of this policy.

When entering into any agreement with third parties, we ensure that they follow our privacy standards.

6 Data Retention and Security

6.1 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations, resolve disputes, and prevent fraud.

6.2 Technical Security Measures

baji afflicted uses the following measures to protect your information:

• All data transfers are secured through SSL encryption
• Passwords are encrypted and stored using strong hashing algorithms
• Strict access controls apply to database systems
• Regular security audits are conducted
• 24/7 automated monitoring for suspicious activity

6.3 User Responsibilities

It is important not to share your account password with anyone and to log out after using an unfamiliar device. If you suspect any unauthorized access, notify our support team immediately.

7 Cookies and Tracking Technologies

The baji afflicted platform uses cookies and similar technologies. Cookies are small data files stored in your browser.

7.1 Types of Cookies

• Essential cookies: Required for login sessions and security. The platform cannot function properly without them.
• Functional cookies: Remember your language preference, display settings, and previous session experience.
• Analytics cookies: Collect aggregated (non-personal) data to understand how the platform is used.
• Marketing cookies: Help show you relevant ads based on your interests.

7.2 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies will prevent some platform features from working.

8 Your Rights

You have the following rights in relation to your account on baji afflicted:

• Right to access: If you want to know what information we hold about you, contact our support team.
• Right to correction: If your account contains incorrect or outdated information, you can request a correction.
• Right to erasure: In certain circumstances you can request that your personal information be deleted, though some data may need to be retained due to legal obligations.
• Right to object to processing: You can withdraw consent for marketing communications.
• Right to data portability: In certain circumstances you can request your information in a structured format.

To exercise these rights, contact us via 24/7 live chat or email. We provide support in both Bengali and English. You can also visit our FAQ section for answers to common questions.

9 Protection of Minors

baji afflicted strictly prohibits anyone under the age of 21 from using the platform. Age verification is mandatory at registration and is confirmed through identity verification.

If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant information. If you are aware of any such case, please notify our support team right away.

10 Policy Changes

We reserve the right to update this privacy policy as needed. For significant changes, a notice will be posted on the platform and registered email addresses will be informed.

Each revision will be marked by updating the "Last Updated" date at the top of the page. Continued use of the platform after any changes will be taken as your agreement to the new policy. If you do not agree to the changes, you can close your account by contacting our support team.

This privacy policy should be read alongside our Terms and Conditions, as both documents form part of one overall agreement.

11 Contact Us

If you have any questions, requests, or concerns about this privacy policy, please reach out to us through the following channels:

• Live Chat: Available 24/7 on the platform (Bengali and English)
• Email: [email protected]

We generally respond to all requests as quickly as possible. For formal data-related requests, identity is verified before processing begins.